Switching Payment Processors: How to Protect Your Sales, Billing and Deposits
By Jimmy Carter | Platinum Payment Processing You may have good reasons to change payment processors: confusing fees, poor support,
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Who Can Access Your Payment System? A Staff-Permissions Checklist
By Cody Carter | Platinum Payment Processing A front-desk employee needs to collect a payment. A manager may need to
Will Your Payment Processor Work With Your Business Software? Questions to Ask Before You Sign
By Jimmy Carter | Platinum Payment Processing A processing quote can look attractive until you discover that your staff must
Getting Paid for Professional Services
By Jimmy Carter | Platinum Payment Processing A client approves your proposal. You collect a deposit, complete part of the
Payment Terminal Checks: What Your Staff Should Know Before Taking the Next Card
By Jimmy Carter | Platinum Payment Processing Your card terminal is part of your daily customer service. Someone should also
Customer Refunds: Protect Your Money and Your Customer Relationships
By Jimmy Carter | Platinum Payment Processing A customer returns a product. A repair invoice needs an adjustment. A service
Zero-Cost Credit Card Processing: Choose the Right Program with Platinum
By Jimmy Carter | Platinum Payment Processing Every dollar your business spends accepting payments affects what you keep from a
A Customer Disputed a Card Payment—What Should Your Business Do Next?
By Jimmy Carter | Platinum Payment Processing You completed the work or delivered the order. Then a notice arrives: the
Why Your Card Sales and Bank Deposit May Not Match
Your sales report shows $4,000 in card payments, but a different amount arrives in your bank account. Before assuming money
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Platinum’s Guide to Matching Transfers and Sales
Your business collected payments. Your processor sent money to your bank. Now you need to confirm that the two agree.
