Effective date: September 16, 2026
Platinum Payment Processing LLC (“Platinum,” “we,” or “us”) operates platinumpaymentprocessing.com. This policy explains how we handle information collected through this website, including inquiries, free merchant analysis requests, and our intake form. Separate payment processors, banks, gateways, and other providers have their own privacy notices for their services.
Information we collect
Depending on the form you use, you may provide your name, email address, phone number, business name, business type, industry, website, business address, ownership percentage, selected service, preferred contact method, and message. You may also provide processing volume, average transaction size, your current processor, and a merchant statement through the intake form.
Form submissions can include the submission date and time, page address, IP address, and browser information. Submissions may be stored in our website system and sent to us by email. We also use Google Analytics to measure website use, such as page visits, traffic sources, and interactions. If you submit a blog comment, the information you enter is collected, and your name and comment may appear publicly.
How we use information
We use information to respond to inquiries, review merchant processing needs and statements, discuss requested services, assist with onboarding, maintain related correspondence and records, and operate and measure our website. We do not use website submissions for promotional marketing.
Who receives information
Website inquiries are intended for Jimmy Carter and Cody Carter at Platinum. There are no additional business recipients of these website inquiries. Technical service providers support website hosting, form processing, email delivery, and analytics. Our website uses WordPress and Elementor and is hosted by Hostinger; Google provides Google Analytics. Information may be processed or stored through these services as part of operating the website and handling your request.
We do not sell personal information. This website policy does not replace the separate privacy notices and disclosures associated with a processor’s application or other third-party service you choose to use.
Cookies, analytics, and third-party content
Our website and its service providers may use cookies and similar technologies for website functions and analytics. Google Analytics helps us understand how visitors find and use the website. Learn more about how Google uses information from sites that use its services. You can manage or block cookies through your browser settings; doing so may affect some website functions.
The website includes third-party content, such as an embedded Google Map, and links to other websites. Those providers may collect information about your interaction with their content and use their own cookies. Their privacy policies govern their practices.
Merchant statements and sensitive information
Only provide information needed for your inquiry or analysis. Redact unnecessary personal or account details from merchant statements before uploading them. Do not include full payment card numbers, card security codes, passwords, Social Security numbers, or customer payment information in general website forms or messages.
How long we retain information
Platinum Payment Processing LLC has not established a fixed retention period for website inquiries, related correspondence, or merchant statements. These records may remain in our systems until deleted.
To request deletion, contact jimmy@platinumpaymentprocessing.com. We will review your request, including whether any applicable legal obligations require retaining certain records.
Security
The website uses HTTPS to encrypt information in transit between your browser and the website. No method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.
Your requests and choices
Contact Jimmy using the details below to request access to, correction of, or deletion of personal information you have provided, or to ask us to stop optional follow-up about your inquiry. We may need to verify your identity before responding. Requests are subject to applicable legal and recordkeeping requirements. Depending on applicable law, you may have additional privacy rights.
Business audience and policy updates
This website is intended for business owners and representatives, not children. We may update this policy when our practices change. The effective date above identifies the latest version.
Contact us
Platinum Payment Processing LLC
Jimmy Carter
jimmy@platinumpaymentprocessing.com
817-881-6217
